Frontier Regional/Union#38 Schools is continues to support 1:1 chromebook for all students in grades PreK-12. All devices have been distributed to all the schools. All students will have access to their own FRSU#38 issued device to ensure appropriate and equitable access to any form of remote learning.
Need a Device?
Contact your Building Principal to make the necessary arrangements.
Broken Chromebook? Can't remember your password?
Click here to submit a ticket.
Help Desk Office Hours: Monday - Friday 7:00 AM - 4:00 PM
Your Student Technology Package Includes:
District Managed Chromebook
Internet Activity Monitoring and Content Filtering
Access to G-Suite for Education Tools
Productivity Software: Docs, Sheets, Slides, Drawings, Forms, etc.
Communication Tools: GMail, Meet, Hangouts, Big Blue Button
Learning Management Systems: Google Classroom, Schoology
Cloud Storage: Google Drive
PLUS it is ready to access all required classroom learning software!
Optional Items to consider :
Single Button Mouse
Chromebook Carrying Case
We recommend checking for updates when getting a new device:
Turn on your Chromebook.
At the bottom right, select the time.
Select Settings (gear icon).
At the bottom of the left panel, select About Chrome OS.
Under "Google Chrome OS," you'll find which version of the Chrome operating system your Chromebook uses.
Select Check for updates.
If your Chromebook finds a software update, it will start to download automatically.
Getting started with your Chromebook
Chromebooks have a Search key instead of the Caps Lock key.The Search key launches the apps menu.
Click or tap with two fingers for right click
Swipe with two fingers to scroll
CTRL + takes screenshot of your current window
CTRL + SHIFT + allows you to take a partial screenshot by selecting the area you want to capture.
Find additional Chromebook: Keyboard Shortcuts
Taking Care of Your Chromebook
Manage Multiple Google Accounts
Taking a Screenshot on Your Chromebook
You can use keyboard shortcuts to complete tasks quickly. To SEARCH FOR A KEYWORD on a page, press CTRL + F
To see all keyboard shortcuts: Press Ctrl + Alt + / (forward slash).
For more information and ways to use your Chromebook Keyboard, check out Google's Chromebook Help Page
Full Screen Shot
Partial Screen Shot
CAP Locks On/Off
Reset Screen Resolution
Increase Screen Size
Decrease Screen Size
Take a Picture or Record a Video using your Chromebook
Click the circle (Launcher) in the bottom-left corner of the screen, and then click the up-arrow.
3. Tap the capture button, which looks like a grey and white circle surronded by a blue line.
You can adjust the photo settings to suit your preferences.
Take a photo or video
Change the photo to a squre format
Show grid lines
Mirror the image
Set a photo timer.
4. View the pictures in the Files Folder.
Click the cirlce (Launcher) in the bottom-left corner of the screen, and then click the up-arrow.
Select either Photos or videos from the left sidebar.
Add Screencastify for Chrome Extension to Record Video
The ScreenCastify Extension is dependable, easy to use, syncs with Google Drive, and doesn't impose a watermark on their free version.
To install the ScreenCastify Extension,
Click here to access the Chrome Web Store link.
Click the button "Add to Chrome,"
Click the button "Add to Chrome" AGAIN.
Click Add Extension.
Locate and click the icon your Address toolbar
In the ScreenCastify Setup window, click "Sign in with Google."
Follow the prompts for signing into Google.
The first time you launch the extension (click the icon), you are given a short tutorial on how to use it.
Instructions for Installing Screencastify - https://learn.screencastify.com/hc/en-us/articles/360049546434-Install-the-Record-extension%20title=
Screencastify instructions for using Screencastify with Google Slides - https://learn.screencastify.com/hc/en-us/articles/360051335194-Record-a-Google-Slides-presentation
Screencastify Help Center for more information - https://learn.screencastify.com/hc/en-us
"I can't sign into my chromebook."
Completely shutdown the Chromebook. (Hold the power button for ~10 seconds.)
Once it has been shutdown; turn it back on.
You should boot up to the login screen. Type your full email address into the username box. You may be redirected to another login screen. If you are type your full email address again.
Type your password in. If you get prompted for an old password skip that screen by selecting the "Forgot old password" option.
If you continue to have trouble, let us know if there are any error messages and we can help with additional checks.
"I can't hear any sounds."
Sometimes users accidentally mute their sound. To check for this try:
Pressing the volume up button on the keyboard. (Pictured to the right).
Also notice you have volume down, and Mute. Be aware that sometimes these buttons are pressed by mistake.
"My microphone is not working." "My camera is not working."
Change a site's camera & microphone permissions
Open Chrome .
At the top right, click More Settings.
Under "Privacy and security," click Site settings.
Click Camera or Microphone.
Turn on or off Ask before accessing.
Review your blocked and allowed sites.
To remove an existing exception or permission: To the right of the site, click Delete .
To allow a site that you already blocked: Under "Blocked," select the site's name and change the camera or microphone permission to "Allow."
When you first access a service that requires a microphone, (Talk & Type), a white box panel that will appear at the top left that will give permission for the service to access your microphone. If you don't do that, log out of her chromebook, log back in, and try again.
If that doesn't work, reset the Chrome settings to default.
On your Chromebook, open Chrome browser.
At the top right, click More -->Settings.
At the bottom, click Advanced.
Under "Reset Settings," click Restore settings to their original defaults Reset Settings.
If neither of these solutions work, submit a ticket at help.frsu38.org stating the chromebook microphone is not working and needs repair.
"I can't see the whole webpage."
Users can quickly change their Chromebooks resolution by using the following key combinations:
"Ctrl" + "Shift" and "+" : Increase screen scale, making items appear larger on your screen.
"Ctrl" + "Shift" and "–" : Decrease screen scale, making items appear smaller on your screen.
"Ctrl" + "Shift" and ")" : Reset screen scale to the default setting.
Users can change resolution and change other display options by going into the Display settings page:
Click the area where your profile picture, power indicator, and wifi options are. This will bring up a small window.
Click on the Settings icon (looks like a gear)
In the search box (at the top of the settings window) type "display" no quotes.
Click the displays option
"How do I print to my home printer?"
School chromebooks and laptops can connect to home wireless printers by locating and selecting the printer from your list. If you do not see your home printer in the list, click here for a list of supported cloud print Printers from Google https://www.google.com/cloudprint/learn/printers/
For step by step directions:
Check out this link from Google. https://support.google.com/chromebook/answer/7225252?hl=en
"The website doesn't work (blocked)."
check and make sure the URL is entered correctly and not missing the http. If that doesn't work, change browsers (e.g. Firefox)
check to see if UBlock is enabled. Sometimes this can prevent a page from loading.
make sure you have permissions to view the website. e.g. this techcenter can only be viewed by FRSU#38 Users.
Step 1: Locate and click UBlock icon in the top right corner of your Browser.
Step 2: Click the blue power button to toggle the blocker off. Refresh your page and the blocked content will now load.
"My Chromebook is in another language."
At the bottom right, select the time.
Select Settings. Advanced.
In the "Languages and input" section, select Language.
Find the language you want to use.
Optional: If you don't see the language you want, click Add languages. ...
Next to the language you want, select More. Choose how you want to use this language:
Show menus in this language: Select Show system text in this language, then select Restart. The next time you sign in, menus will show in the language you chose.
Show webpages in this language: Select Move to the top to move the language to the top of the list. If you'd like Google Chrome to automatically translate webpages, click Offer to translate pages in this language.