Welcome to the Student and Parent Portal Support Resources.

PowerSchool is the student information system used by the Frontier Regional/Union#38 Schools. Used in conjunction with Schoology and Google Classroom, it is a web-based application that allows parents and students to log into a secure account from home, school or work and find information about their courses.

At this time, Elementary Schools do not use PowerSchool Parent & Student Portal as they use G-Suite for Education to manage parent communication related to assignments and grades.

Getting Started: Accessing the Student and Parent Portal

frsu38.powerschool.com/public

  • STUDENTS: Use just your school username (not full email address) and password to sign into your portal.

  • FAMILIES: If this is your first time

    1. Click the Create Account Tab.

    2. Follow the directions in your Parent Powerschool Portal Letter.

    3. If you do not have the Portal Letter, please contact the Frontier Regional School Main Office at 413-665-2118.

  • If you are a returning parent,

    1. Enter the username and password you created when you first created an account.

    2. If you do not remember your username and password, click "Forgot Username or Password?"

    3. If you cannot access the portal, please submit a ticket at help.frsu38.org and someone will be in contact with you.

It is advisable that you keep your username and password secure and not share it with anyone else. If you have any questions regarding the use of PowerSchool please contact the school office at 413-665-2118.

Link Additional Students in your Family to Your Account

If you need to link an additional student to your account after your account has been created:

  1. Log in with your account credentials

  2. Click on the "Account Preferences" tab

  3. Click on the "Students" tab

  4. Click on the "Add+" button on the top-right corner.

  5. Enter the Access ID and Access Password for the new student

  6. click "Submit."

If you have more than one student in your account, the names of the student sappear in the upper left-hand corner and click on each student's name to see his or her corresponding information.

View Grades - on a desktop or laptop

  • Click your student's name

  • In the left navigation pane, click on "Grades and Attendance."

  • View Class Name, Teacher, and Grade.

  • Email teacher by clicking the Name.


  • Locate and click on the Term and Grade for a desired class

  • View Class Assignments and Scores

View Grades - on Moble App

A mobile PowerSchool app is available for students and parents. Our District code is JBGF .

  • Launch the PowerSchool App

  • Enter our District Code:JBGF and your username and password.

  • Click Continue.

  • Enter your Username and Password. If this is your first time accessing PowerSchool Refer to the top section "Go to Powerschool..." to create an account.

  • Pick your student and scroll down to see Assignments Due and Graded.

ECollect - Online Forms and Registration

Important: Ecollect Online Forms is only compatible with the web browser version of Parent Portal. This will not work on the PowerSchool Mobile App.

  • Please log into your existing parent portal account for PowerSchool.

  • Once logged in please click the Forms icon on the left hand navigation bar.

  • Select the Enrollment tab at the top

  • Complete all 4 enrollment forms beginning with the R1 Returning Student Registration form.

  • After each section, please click the Submit button to save your data and advance to the next section. If the form submission was successful, a pop-up window will open thanking you for the submission.

    • SAVE VS. SUBMIT: Along with the Submit button is the Save for Later button. Use the Save button if you do not yet want or are not yet able to send the form to the school but do not want to re-enter information already filled out. It is recommended that you save a form if you have to step away from your computer, as PowerSchool may log you out for inactivity.

    • When to Save:

      1. You need to step away from the computer

      2. You do not have all the required information but have filled out some of the information

    • When to Submit:

      1. You are ready to send the form to the school/district.

  • Where applicable, the information we currently have on file for your student(s) will auto populate into the form fields. Please check for accuracy and make any corrections needed to existing information.

    • NOTE: If there has been a change of the student's name or physical address, we will need supporting documentation uploaded or brought to your student's school before the registration is considered complete.

Additional Resources

Power School Family Resource Center (FAQ) https://www.powerschool.com/parent-student-resource-center/

Still need help? Click here to submit a ticket.

Help Desk Office Hours: Monday - Friday 7:00 AM - 4:00 PM